Who coordinates the professional assistance program's operations and referrals?

• A. The coordinator.
• B. The governor.
• C. The treatment providers.
• D. The board.

Answer: (A)

Coordinating the professional assistance program’s operations and referrals is the responsibility of the program coordinator. This role handles the day-to-day management, including intake and screening of clients, directing referrals to appropriate treatment or support services, and ensuring clear communication among clients, treatment providers, and agencies. The coordinator also oversees scheduling, tracks progress and follow-up, and maintains records to ensure services align with policy and funding requirements. The governor sets statewide policy and does not manage daily operations. Treatment providers deliver services but don’t run the program’s operations or referrals. The board provides governance and licensure oversight rather than operational coordination.